We Track Your Deliveries with Real-Time Notifications

Get your Answers to all Your Questions

is my package
will it be delivered
does it work

Tracking Orders

Send your Tracking Number
Receive Notifications in Real-Time
Take Delivery of Package Without Waiting

What Information do I need to Share with my Shopping Concierge ?

Tracking Number

Simply send the information regarding with your package to your shopping concierge via Facebook Messenger or WhatsApp, and they will handle the rest.

How does your Shopping Concierge Help with Order Tracking ?


Your shopping concierge will send you a map where you can see the location of your package.

Real-time notifications

Your shopping concierge will help you up to date with shipping notifications without having to log in: "your package has just been delivered to your courrier", "you package is currently en route to your home", etc.

Change of delivery address

Your shopping concierge allows you to change your delivery address to choose the most convenient location for you: an other address, a pick up point near you or your work, etc.g

Specific delivery dates and times

We provide specific delivery times so you don't have to wait at home.

  • Where is my package?
  • Has my order been shipped?
  • Can I change my delivery address?
  • Is the courrier office open tomorrow?
  • Can my package be delivered on a week end?
  • When will it arrive?
  • Will my order arrive in time for Thanksgiving?

Our Concierge at your service 24/7
on your Messenger & Whatsapp

ChatLive with your dedicated shopping concierge to manage your post-purchase needs services.

Try for only $1
$1 for 7 trials days then $9,90/m

Keys benefits:
A Single Point of Contact

  • No Need to Contact Multiple Courriers or Ecommerce Website
  • You don't have to log into multiple websites (e-commerce and couriers) to get information abut your packages.
  • Because waiting on the phone for hours on end belong to the past!

Your Shopping Concierge will proactively provide you with your package information in Real Time via Facebook Messenger and WhatsApp.