Need to Return a Package?
We will manage all your returns.
Your Shopping Concierge
Is Here for You.

Get Your Answers to all Your Questions

does it work?
can I drop off my package?
How Long
will my echange take?

Returns Are Easy

We Check The Perfect Process
Print Label & Authorization
Attach Return Label
Ship it back

What Information do I need to Share with my Shopping Concierge ?

Original Order Number, corresponding website and return number package.

Simply send the relevant information to your Shopping Concierge via Facebook Messenger or WhatsApp.

How will my Shopping Concierge Help
with Order Returns ?

Returns Support

Your Shopping Concierge will support you throughout the return process in the retours articles en cas : de non satifaction in case of any event : dissatisfaction, incorrect sizing, duplicate products, damaged items, etc.

Packing Return Slips

Your Shopping Concierge will send you a printable return voucher as a PDF. You can edit this return voucher and print it from home, saving you a trip to the store.

Return Tracking

we will let you know when your return package has been delivered to the corresponding merchant.

  • What if I am unhappy with an item ?
  • What if my dress is the wrong size ?
  • What if an item was damaged during transport ?
  • What if I am disappointed with my order ?
  • They will exchange my products ?
  • Have they received the items I returned ?

Our Concierge at your service 24/7
on your Messenger & Whatsapp

ChatLive with your dedicated shopping concierge to manage your post-purchase needs services.

Try for only $1
$1 for 7 trials days then $9,90/m

Benefits of the Return Service

  • No need to contact multiple couriers or e-commerce websites for return information.
  • You don't have to log into multiple websites (e-commerce and couriers) to find out about the return process and obtain the necessary reurn vouchers. .
  • Because waiting on the phone for hours on end belong to the past!.

No More Wasting Money with
Guaranteed Exchanges/Refunds.