What Information do I need to Share with my Shopping Concierge ?
Original Order Number, corresponding
website and return number package.
Simply send the relevant information to your Shopping Concierge via Facebook Messenger or WhatsApp.
How will my Shopping Concierge Help
with Order Returns ?
Your Shopping Concierge will support you throughout the return process in the retours articles en cas : de non satifaction in case of any event : dissatisfaction, incorrect sizing, duplicate products, damaged items, etc.
Packing Return Slips
Your Shopping Concierge will send you a printable return voucher as a PDF. You can edit this return voucher and print it from home, saving you a trip to the store.
we will let you know when your return package has been delivered to the corresponding merchant.
What if I am unhappy with an item ?
What if my dress is the wrong size ?
What if an item was damaged during transport ?
What if I am disappointed with my order ?
They will exchange my products ?
Have they received the items I returned ?
Our Concierge at your service 24/7
on your Messenger & Whatsapp
ChatLive with your dedicated shopping concierge to manage your post-purchase needs services.