[Flo: OK] We Track Your Deliveries with Real-Time Notifications

Any Shopping Claim?
We Will Manage your Claims.

Our Claims Services

  • The Most
    Efficient Procedures

  • The best

  • Get a

Claim Requests

  • 1

    Notify your Will of Claim

    Step 1
  • 2

    Answer our Questionnaire

    Step 2
  • 3

    Send it with the Right Process to the Right Department

    Step 3
  • 4

    Get a Compensation

    Step 3
Screen information

What Information do I need to Share with my Shopping Assistant?

  • Original order number, relevant website
    Simply send the requested information to your Shopping Assistant via Facebook Messenger.

  • Reasons and Argument
    To back up your claim. And Your Shopping Assistant will suggest you the best way to proceed.

How will my Shopping Assistant Help with Order Returns ?


Clear and efficient procedures to support your claims

  • Your Shopping Assistant will oversee your claims, We offers you all the advice you need regarding to manage compensation, reimbursement and negotiations procedures following a commercial dispute.

Email and letter templates

  • Your Shopping Assistant will offer you offers a vast choice of standard claims letters to suit all situations.

Claims management

  • Your Shopping Assistant has developed simple and efficient refund request procedures.

Increasing your chances of success

  • Successful our procedures that are proven to increase your chances of obtaining your desired compensation.
  • What do I do if I received a damaged item?
  • Can I change or cancel my order?
  • Can I file a dispute?
  • Do I deserve a compensation?
  • Can I get a refund?
  • What if I am refunded the incorrect amount after returning the item?
  • What if I have lost my return voucher?

Our Assistant at your service 24/7
on your Messenger & Whatsapp

ChatLive with your dedicated shopping Assistant to manage your
post-purchase needs services.

Try for only £1

£1 for 7 trials days then £6,90 /month

Key Benefits

  • Know your Rights. It can be difficult & time-consuming to figure out what to do you can do in the event of a commercial dispute. Your Shopping Assistant will offer advice and inform you of your rights and give you the best advice.
  • Avoid excessive paperwork. Paperwork can become extremely time-consuming. Your Shopping Assistant will save you time with standard claims letters to suit all situations.
  • Enjoy the Most Efficient Procedures. Our compensation procedures has been was created by professionals to offer you the best of the best.

Let’s Achieve More Together Refunds, Benefits, Deals, Exchanges