We provide e-commerce care in one place on your Messenger & WhatsApp

  • Track your deliveries

  • Manage your returns

  • Manage your claim request


$1 for 7 trials days then $19,90 /year

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One stop shop for all online shopping requests


Tracking orders

  • Package tracking with our geolocation technology real time updates
  • Delivery address changes, anywhere you want home, pick-up point or courier


  • Return support
  • Sending packing return slips as printable
  • Files (PDF) return tracking
Claim request

Claim Request

  • Clear and efficient procedures to support your claims
  • Increase chances of successful refunds

Available on
Messenger Facebook Messenger and Whatsapp WhatsApp.

Our Assistant at your service 24/7 on your Messenger & Whatsapp

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One Stop Shop for all the online shopping requests

Forget the multiple commerce and carrier customer services, multiple websites and multiple channels.


One Stop Shop

A unique support that centralises all the customers services of your favorite websites and carrier; whatever your needs are. 1 Assistant in 1 place, nothing else! No need to search in your emails or in your phone to find the phone number of a customer support.

+50,000 customers recommend Tracking Shipping

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“Very efficient and very good responsiveness, not to mention the cost! Finally an effective solution to track your parcels easily and effectively!”

Mark G, Facebook

“Excellent service for a good price! Highly recommended! Will use it again!”

Emma H, Facebook

How does our technology work?

Whatsapp + Messenger

Facebook Messenger and WhatsApp

No download or login/password required thanks to your favorite messaging services: simple and secure. Order-Care will soon become your best friend.


Human & Artificial Intelligence

Concierges specialized in e-commerce after-sales services. They can be reached without delay at any time of the day. AI ensures immediate responsi-veness and efficiency.

Now let’s get started!

No Engagement
Contactable 24/7
No Limit of Use
Try for only $1

$1 for 7 trials days then $19,90 /year